The retune your TV on 18 March
As the final step in Australia’s move to digital-only TV, ABC, SBS, 7, 9 and 10 in Picton will change frequencies on 18 March. After the channels have moved, viewers will need to retune their digital TV, set-top box or digital TV recorder to find the channels that have moved.
These moves will free up broadcasting spectrum so that it can be used for new services such as mobile broadband. Just like the switch to digital-only TV, the retune has been carefully planned to make sure the change is as easy as possible.
On or after Picton’s retune date of 18 March, if viewers are missing channels, they should retune their digital TVs, set top boxes or digital TV recorder to ensure they continue to receive all available free-to-air digital channels in their area.
Retuning is done using the TV remote. For most systems viewers should press the “menu” button on their remote and follow the prompts to retune. If they are having difficulty retuning, they should refer to your manufacturer’s handbook or manual, ask a friend or family member to help, call the Digital Ready Information line or visit the retune website.
How to retune
- Most viewers would have scanned for channels when they bought a new television – retuning follows the same process. It is often called “auto-tuning”, “auto-scanning” or similar.
- Viewers should start by pressing the “menu” button on your remote then look for their “set-up” options.
- Next, they should try to select words like “channels” or “auto-tuning”.
Viewers in Picton might want to write down their favourite channel, program recording and parental lock settings before they retune, as retuning may delete these settings. Community organisations will also be informed about the retune so they can help spread the word too. Look out for posters and retune factsheets that will be available from the local council.
Viewers living in apartments may be using a shared antenna system. If they are experiencing issues trying to retune their digital TV equipment after the retune date, they should first contact their property manager or body corporate.
The best way for viewers find out when they are likely to need to retune is to visit the retune website and type in their address in the “get retune info” box or call the Digital Ready Information Line on 1800 20 10 13, 8am to 10pm (AEST), 7 days.
Your support is invaluable
We would like your help in sharing information about the retune in the local community. There are information leaflets and posters to download here.
You can also forward this email to your friends, family or other people in your community who may find it useful.
The retune will affect most TV viewers in Australia but different areas will need to retune on different dates. The retune is due to be completed nationally by 31 December 2014.
Visit the Retune Website